Service Requests

Requests

• Start service (move in)
  Use our online form to request electric service for your new home.
• Stop service (move out)
  Complete our online form to stop electric service.
• Transfer Service
  How to move out then move in to obtain electric service.
• Report tree problem
  Let us know if a tree is too close to our power lines.
• Report lighting problem
  Report a streetlight or area light outage online.
• Request electrical work
  Review rules, guidelines and restrictions, submit an online form for new service or service upgrade, request the removal of electric facilities, and search for electric inspection permits.
  

Other Information

• Customer service phone numbers and business hours
  Important outage and Contact Center information.
• Utility commissions
  Phone numbers and websites for utility commissions in Ohio, Pennsylvania, New Jersey, West Virginia and Maryland.
• Service area
  View FirstEnergy's electric utilities serve territory map.